Accessibility statement

This website is run by Plaster Creative Communications on behalf of Bristol City Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, and contrast levels and fonts

  • zoom in up to 300% without the text spilling off the screen

  • navigate most of the website using just a keyboard

  • navigate most of the website using speech recognition software

  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • hello@weareplaster.com

We’ll consider your request and aim to reply within [add number of days] working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or think we’re not meeting accessibility requirements, please contact Plaster Creative Communications by doing the following:

  • Add the website address for the page you're having problems accessing.

  • Let us know your issue.

  • Email: hello@weareplaster.com

  • Or Tel: 0117 9530320

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Plaster Creative Communications is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

The content listed below is non-accessible for the following reasons.

How we tested this website

This website was last tested on 20/05/2021. The test was carried out by Plaster Creative Communications using a range of software

We tested:

  • Our home page

  • All content pages

  • All additional pages

    • Desktop using Google Chrome, Safari, FireFox

    • Mobile: using iOS Safari

What we’re doing to improve accessibility

We are continuously working to resolve all identified accessibility issues which are within our control.

This statement was prepared on 20/05/2021. It was last updated on 20/05/2021.